Job Description
Position Summary
The Health Services Administrator (HSA) oversees the day-to-day operations of healthcare services within an assigned correctional facility. The HSA ensures the delivery of safe, effective, and compliant medical, mental health, and behavioral health services in accordance with contractual obligations, state and federal regulations, and accreditation standards (NCCHC, ACA). This position manages healthcare staff, coordinates clinical operations, and serves as the primary point of contact for facility leadership regarding health services.
Key Responsibilities
Operational Leadership
- Oversee daily operations of the health services unit, including medical, mental health, and behavioral health services
- Ensure adequate staffing, scheduling, and resource allocation to meet the facility’s healthcare needs
- Monitor clinical performance, quality indicators, and operational compliance
Staff Management & Development
- Supervise nursing and clinical staff, including hiring, training, performance evaluations, and disciplinary actions
- Foster a positive work environment that encourages professional development and adherence to clinical standards
- Conduct regular staff meetings and maintain open communication channels
Clinical Oversight & Compliance
- Ensure delivery of healthcare services meets NCCHC, ACA, DDOC, and organizational standards
- Conduct audits of medical records, clinical practices, and procedural compliance
- Develop, implement, and enforce clinical policies, procedures, and protocols
- Collaborate with regional leadership on quality improvement initiatives
Communication & Collaboration
- Serve as the primary liaison between the healthcare unit and correctional staff, administration, and external stakeholders
- Communicate effectively with staff, facility leadership, and oversight agencies regarding operational or clinical concerns
- Participate in meetings with corporate leadership and client representatives as required
Financial & Resource Management
- Manage the healthcare unit budget, including staffing, supplies, and equipment
- Approve supply orders, minor capital purchases, and ensure efficient use of resources
Emergency & Risk Management
- Respond to emergencies and provide clinical guidance as needed
- Ensure adherence to facility safety protocols and emergency preparedness procedures
Other Duties
- Perform additional responsibilities and special projects as assigned to support the goals of CFG Health Systems
POSITION REQUIREMENTS
Minimum Education
- Graduate of an accredited School of Nursing with an active Registered Nurse (RN) license in the state of practice
- Minimum of 3 years of clinical experience in a healthcare setting; correctional healthcare experience preferred
- Minimum of 2 years in a leadership or supervisory role
- Demonstrated knowledge of healthcare regulations, clinical operations, and accreditation standards
- Must pass all required background and security clearance checks
Required Skills and Competencies
- Strong leadership, management, and decision-making skills
- Excellent written and verbal communication abilities
- Knowledge of correctional healthcare regulations and accreditation standards
- Ability to manage multiple priorities in a high-pressure environment
- Strong organizational skills and attention to detail
- Ability to work collaboratively with multidisciplinary teams
- Professionalism, integrity, and discretion in handling sensitive information
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made upon written request to your supervisor for individuals with disabilities to perform the essential responsibilities functions.
- May regularly be required to stand, sit, walk, reach, bend, kneel, crouch, or stretch, for prolonged periods of time.
- Ability to communicate and understand written and verbal communication.
- The employee must be able to lift and/or move up to 50 pounds.