Field Sales Representative

Engagement and targets: 

• Uphold and demonstrate core organizational ethics and values.

• Conduct market and customer needs analysis to ensure that all sales target are met

• Conceptualise new and innovative strategies to achieve sales targets

• Follow up on new sales leads and build detailed sales pipeline with prospective values 

• Analyse/recognise potential growth opportunities in the market

• Engage with any appointed distributors and manage channel sales .

• Increase footprint and customer base for the brand in specified area of responsibility

• Actively engage with converters to identify new opportunities 

• Actively increase opportunity pipeline for monthly, quarterly and annual sales and maintain a close rate equal to peers/ as per target . 

• Provide input to S&OP meetings (discuss forecasts accuracy, slow moving and obsolete stock and identify crisis areas) 

• Creates and manages a customer value prop plan for existing and new customers

• Align and execute a strategic sales plan designed to maximize Return on Time Investment within the assigned territory. This includes maintaining a minimum frequency of four customer field visits per day and ensuring all visit reports are updated on a daily basis.

• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. 

• Conduct sales activities and Extracts value from customer through the use of company tools and training provided

• Take informed decisions and follow necessary approvals regarding terms and conditions of pricing, rebates, COD pricing and discounts.

• Communicate with clients consistently to provide updates on account status

• Monitor overdue balances and support credit control efforts to ensure alignment with corporate financial policies

Customer Service & Commercial Excellence:

• Maintain comprehensive records of all customer interactions, visit reports, contacts and Quip activities within Salesforce.com.

• Provide all necessary inputs to CS team on recording customer complaints within 24hrs of complaint being received 

• Update customer price lists, ensuring all modifications are approved and accurately integrated into Avery Dennison’s operating systems.

• Manage the end-to-end complaint resolution process, communicating final outcomes and results to the customer.

• Engage in collaboration with the CS and Marketing teams regarding the advancement of regional digital initiatives.

Qualifications

Pre-Requisite Experiences:

• Minimum 6 years relevant external field sales in a two tiered interaction level (converters and end-users) and customer service experience

• Fluent in English and Arabic Speaking 

• Sound knowledge and understanding of print applications including active problem solving of production issues raised by customers. 

•  understanding of the local UAE market and customer base. 

Please note that if you have not heard from the HR Department within 30 days of this advert closing, your application has unfortunately been unsuccessful.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.