Benefits Enrollment Specialist - WFH
Job Description
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Role Summary
Our team is growing, and we’re looking for motivated individuals who enjoy working with people in a remote setting. In this position, you’ll connect with members who have requested information, walk them through next steps, and ensure a smooth, professional virtual experience. Success in this role comes from clear communication, reliability, and a customer-first mindset.
Who You’ll Be Working With
You’ll be part of a long-standing organization that has served working individuals and union-related groups throughout North America for many years. These programs help members maintain coverage when traditional workplace benefits change due to job transitions or retirement.
The organization values integrity, consistency, and long-term growth. Team members are supported through structured training, clear advancement paths, and leadership development designed to build lasting careers rather than short-term roles.
Day-to-Day Duties
Communicate with members via inbound and outbound calls
Book and lead virtual appointments and online presentations
Clearly outline available program options using digital tools
Support members with electronic applications and documentation
Enter and update information accurately in internal systems
Adhere to quality standards and internal processes
Take part in ongoing training and leadership development
Compensation & Benefits
Weekly pay advances plus bonus opportunities
Typical first-year earnings around $55,000
Defined promotion and leadership tracks
Flexible work schedules
100% work-from-home position
Residual income opportunities
Health benefits package
Personalized training with one-on-one support
Access to annual incentive travel programs
Collaborative, performance-driven team environment
Qualifications
Strong spoken and written communication abilities
Good organizational and time-management skills
High school diploma required (additional education is a plus)
Customer service or retail background is beneficial but not required