Campus Visit Coordinator

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:

Campus Visit Coordinator

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Administrative Manager

Job Duties:

Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.

 

Responsible for planning and executing campus visit programs for prospective students and their families by serving as the point of contact for visitors before, during and after both personalized visits and large events hosted through the Office of Admissions. Responsibilities include building personalized visit agendas that fulfill visitors’ needs and comprehensively representing the University of Wisconsin-Superior through the planning and implementing of Preview Events, orientation events, daily visits, group visits, and other related events.

Key Job Responsibilities:

• Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors

• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures

• May assist in the development and monitoring of the unit or program budget and approve unit expenditures

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement

• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies

• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

Department: Admissions

Reports to: Director of Admissions

Full-Time: 100%, Academic Staff, 12-month ongoing appointment, 1 vacancy

UW Standard Job Responsibilities:

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement.
• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures.
• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees.
• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies.
• May assist in the development and monitoring of the unit or program budget and approve unit expenditures.
• Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors.

Additional duties specific to the position:

• Responds to and plans all incoming daily visit inquiries which revolve around a highly customized campus visit experience.
• Outreach and scheduling appropriate faculty and staff based upon daily visit type and event needs.
• Communicates to prospective students throughout the visit process including custom email/phone/text/mailing outreach as well as ensuring appropriate automated communication is running and updated through Customer Relationship Management (CRM).
• Assists with execution of Summer Orientation, Advising, and Registration Event.
• Manages the overall visit experience and customer service experience for all prospective student guests and their families including overall appearance of the admissions suite.
• Recruits, interviews, hires, trains and motivates Campus Ambassador employees serving in the capacities of campus tour guides and front desk staff.
• Schedules and monitors Campus Ambassador workloads to ensure proper office and tour coverage.
• Manages all incoming phone calls on main line and directs to appropriate staff or faculty member.
• Hires, trains and supervises student front desk employees as needed.

Other Duties:

• Complete required trainings and professional development as assigned.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of office administration and management procedures
• Ability to anticipate, identify and adopt to change as it relates to events and unexpected circumstances
• Ability to hire, train, supervise and motivate student employees
• Strong written and oral customer service and communication skills
• Ability to prioritize assignments to meet deadlines and meet customer needs
• Ability to learn new technology-based skills quickly as they relate to our Student Information System (SIS), CRM, and other systems
• Strong Microsoft Office Suite skills especially as it relates to Excel and mail merge
• Strong organization skills
• Ability to commit to the highest ethical standards and work with confidential and sensitive information and records
• Ability to participate in evening and/or weekend events as necessary

Required Qualifications:

• Must meet one of the following:

- Bachelor’s degree from an accredited institution

- Associate’s degree from an accredited institution with three years of related experience

• Demonstrated customer service experience
• At least one year of professional experience relevant to this position

The University of Wisconsin-Superior does not offer H-1B or other work authorization immigration sponsorship for this position. Candidates must be independently, legally authorized to work in the United States at the time of hire and maintain their work authorization without the support or help of UW-Superior throughout employment. UW-Superior is not an E-Verify employer; therefore, it cannot employ individuals on the STEM OPT extension. If you have questions regarding this, please contact Human Resources.

Desirable Qualifications:

• Database management experience
• Experience working within a college admissions office
• Experience supervising student employees 

Compensation & Benefits: Salary range for this position is: $46,200 – 47,500 annually. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

University of Wisconsin-Superior is a gold-level certified employer recognized by Family Friendly Workplaces.

Starting Date: As soon as possible

Contact Information:

For additional information about UW-Superior, visit www.uwsuper.edu;

For additional information about this position, contact Sheryl Kyle at [email protected].

Application Process:

Review of all complete applications will commence at 4:30pm on June 4, 2026, and will continue until the position is filled.

How to Apply:

Click the “Apply” button to begin the application process or visit: https://www.uwsuper.edu/about/employment/. You will be prompted to log in or create a Workday account to continue.

Important: The application includes only one attachment field. Please upload all required documents in that single field—either as one combined file or as multiple files attached in the same upload area.

Applications will not be considered complete unless all required materials are submitted.

1.) Cover Letter

2.) Resume

3.) Unofficial transcripts of all degrees earned

UW-Superior, A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.