Scheduler - Call Center

- Knowledge of medical insurance terminology, computer skills for scheduling and familiarity of general office procedures and equipment, arranging appointments for care, providing exceptional customer service - Verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service - Explains financial requirements to the patients or responsible parties including authorization process and deductibles - Accurately processes all requests and documents appropriate information within a time-sensitive environment - Ability to deal with the public with professionalism and compassion in stressful situations and prevent, calm, or defuse irate callers and patients by working with them to identify concerns and...