At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.
JOB SUMMARY
Provide quality care and services to patients by assisting dentists and other staff in a variety of patient care duties including but not limited to preparation of exam rooms and instruments, proper sterilization techniques of instruments, operating dental equipment, and taking x-rays. \
JOB QUALIFICATIONS
High school diploma or equivalent
Two or more years related work experience as a dental assistant
CPR certification or the ability to obtain
Current and up to date Ohio Dental Board Radiograph Permit
Follow consistently universal precautions and OSHA guidelines
Ability to work with diverse patient populations
Demonstrate critical thinking skills
Demonstrate proficient time management skills
Demonstrate consistent on time attendance for all scheduled work hours
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
Clean, sterilize, properly store instruments, and assist with ordering dental supplies to ensure inventory needs are met.
Room patient during intake, take blood pressure, and dismiss patients with appropriate referrals as needed.
Assists dental clinic flow and operation by providing supplies and equipment as requested by Dentists. Assists with chair-side assistance, discuss treatment plans and postoperative instructions as directed by the Dentists.
Follows organizations standards of client care and satisfaction, complies with QAI program, and communicates all client complaints to the Dental Director and does so for immediate problem resolution.
Ability to document and chart each visit in the EHR (electronic health record)
Ability to schedule patients for follow up visits or assist with rescheduling appointments.
Computer literacy: Ability to email, fax, screen
Assists with wrap-up and clean up at the close of dental clinic.
Promotes effective communication within and between departments through teamwork.
Attends departmental and health center all staff meetings.
Contributes to departmental and organizational decision-making through active participation.
Works effectively and positively with co-workers and volunteers.
Other duties, as assigned.
JOB SKILLS
Excellent oral and written communication skills
Excellent organizational skills
Excellent judgment and ability to appropriately handle problems
Excellent time management skills
PHYSICAL DEMANDS/WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events.
About The Centers
The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We provide high-quality healthcare to everyone who comes through our doors, regardless of their ability to pay. Our health care services include mental and physical health care, primary care, dental, behavioral health urgent care, pharmacy services, addiction and substance use treatment, HIV/AIDS prevention and support services, along with trauma recovery service.
WELLBEING/BENEFITS
Choice of medical, dental, and vision plans
Health Savings Account
Flexible Spending Account for Health and Dependent Care
Support for continuing education and credential renewal
Life Insurance
Retirement Savings (401k) with a company contribution
457(b) Savings
Mental Health Support
Employee Assistance Program
Calm Subscription
Short and Longterm Disability
Vacation and Sick Time accrual
Floating Holiday