Data Medication Delivery Coordinator
Job Description
Join Our Team at Mercy Medical Center – Now Hiring a Data Medication Delivery Coordinator!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The medication delivery concierge will be responsible for coordination of medication delivery to patients discharged home. The concierge will work closely with staff in the following departments, other readmission reduction staff, case management, outpatient pharmacy staff, and the care team to facilitate a smooth delivery of medications. The concierge will maintain databases to ensure accurate documentation of the medication delivery program. Concierge staff will assist with other readmission reduction strategies and quality related projects as assigned.
Requirements
- Must possess a high school diploma or GED
- Experience with customer service
Min
USD $20.32/Hr.
Max
USD $33.53/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and “catch up” provision
- Paid Time Off (PTO) & company paid holidays
- Tuition reimbursement
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
- Must possess a high school diploma or GED
- Experience with customer service
The medication delivery concierge will be responsible for coordination of medication delivery to patients discharged home. The concierge will work closely with staff in the following departments, other readmission reduction staff, case management, outpatient pharmacy staff, and the care team to facilitate a smooth delivery of medications. The concierge will maintain databases to ensure accurate documentation of the medication delivery program. Concierge staff will assist with other readmission reduction strategies and quality related projects as assigned.