Learning and Development Manager

Working closely with the Group Chief People Officer, the L&D Manager will be responsible for designing and delivering a company wide learning and development framework that enables growth, enhance capability, and drive performance. The L&D Manager will work closely with HRBPs, managers and team leaders to identify training needs which foster continuous learning across the company.

Role Responsibilities:

• Develop and implement a robust, scalable L&D strategy aligned to business goals.
• Lead the L&D function, managing learning programs from strategy to execution.
• Partner with senior leadership and department heads to assess the company learning needs and design scalable solutions.
• Design, deliver, and evaluate training programs for leadership development, performance improvement, and career progression.
• Manage and coordinate external facilitators and vendors.
• Build and promote a culture of continuous learning, inclusion, and talent development across all levels.
• Collaborate with HRBP to integrate learning into broader employee lifecycle initiatives.
• Stay current on trends in learning and development and technologies to recommend and implement innovative solutions.
• Establish KPIs and success measures for all learning initiatives.
• Monitor effectiveness using data and analytics to track learning impact, engagement, ROI and provide regular reporting to senior stakeholders.

• Relevant L&D Qualification.
• Proven experience in Learning and Development, within a fast-paced or highly regulated environment, ideally financial services.
• Ability to work strategically and hands-on
• Proven ability to design and implement impactful learning programs.
• Proficiency in using LMS platforms and e-learning tools.
• Excellent communication, stakeholder management, and project management skills.
• Analytical and data-driven mindset; capable of measuring training effectiveness and reporting results.
• Excellent facilitation skills to run in-house L&D programs.

• Hybrid working
• Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
• Life Assurance – 4 times annual salary
• Group Income Protection
• Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
• Discretionary Bonus
• Competitive Annual Leave
• 2 Volunteering Days
• Benefit Hub