Associate Director - AR & Denial Prevention
Job Description
The Associate Director, AR & Denial Prevention, is responsible for the strategic oversight and operational execution of all AR follow-up, denial prevention, appeals, workers’ compensation reimbursement recovery, personal injury (PI) receivables, and lien proceedings across Boomerang Healthcare (BHC). This role ensures aggressive, compliant, and timely recovery of revenue while minimizing aging AR, reducing denial rates, and strengthening front-end denial prevention processes. The position oversees internal AR teams and external vendors and partners closely with Billing Operations leadership, Revenue Integrity, Compliance, and Finance.
*This is a remote role. We are only hiring in the following states: AZ, CA, NM, NV, OR, TX and WA.
What you will do:
- Lead all AR follow-up functions across:
- Commercial
- Medicare
- Workers’ Compensation
- Personal Injury
- Self-pay
- Establish and monitor KPI dashboards:
- Days sales outstanding (DSO)
- Aging > 90 / >120 / >180 days
- WC aging by jurisdiction
- Denial overturn rate
- Net collection rate
- Cash acceleration targets
- Develop AR work queue stratification models (high dollar, high risk, time-sensitive)
- Present monthly AR performance to executive leadership and Finance
- Oversee denial management team and appeals specialist
- Implement structured denial root cause analysis process
- Partner with Revenue Integrity and Coding to correct systemic issues
- Oversee WC AR strategy across all vendors internal & external
- Ensure compliance with fee schedules, OMFS, and monitor underpayments
- Collaborate with legal counsel and third-party representatives
- Collaborate with Finance to support monthly AR balancing, cash reporting, and reconciliation.
- Assumes other responsibilities as appropriate to the position and organizational needs
Qualifications:
- Bachelor’s degree in healthcare administration, Business, Finance, or related field
- 7-10+ years progressive RCM leadership experience
- 3+ years managing AR in a high pace high volume environment
- Strong experience in pain management, workers comp, or procedural-based specialties.
- Demonstrated success leading billing insourcing or large-scale RCM transformations.
- Strong knowledge of CPT billing
- Excellent analytical, communication, and leadership skills.
- Experience with multiple EHR/ Practice Management systems (IMS, Nextgen, Athena, eClinicalWorks or similar)
- Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables) and solid skills in other Microsoft Office applications
Compensation Range:
$130,000 to $145,000 Annually
All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.
Why You'll Love Working Here:
- Amazing work/life balance
- Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
- 401(K) Plan with Employer Matching
- License & Tuition Reimbursements
- Paid Time Off
- Holiday Pay & Floating Holiday
- Employee Perks and Discount Programs
- Supportive environment to help you grow and succeed
Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.
Monday-Friday, 8am-5pm
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