Collector - Outbound

In this role, you will answer inbound phone calls from internal and external customers Process payments are part of your role Further, you will make credit release decisions following procedures as stated in The Linde Gas Equipment Inc. way Refer customer disputes to field personnel for final resolution Also, you will make payment arrangements on delinquent accounts And you will perform outbound collections calls in support of credit release procedures Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standards