Existing Customer Retention Coordinator

The ADT Retention team is looking for a specialist who will provide award-winning customer service while handling a high volume of incoming calls from existing customers. This is an entry level role for our Existing Customer Sales department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Existing Customer Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness. We are looking for someone with sales and contact center experience (preferred), as well as attention to detail and problem solving skills.