E-Commerce Intern (Finance, Billing & Marketplace)

Overview Finance, Billing & Marketplace Operations (Primary Focus) Maintain accurate records of received invoices and support follow-ups to ensure timely payment processing in line with internal timelines

Raise and manage marketplace wallet top-ups (Shopee and Lazada) based on approved budgets and client requests

Adhere to internal and external billing processes, including: Raising media flights Creating billing and payment schedules Updating and maintaining systems such as Starscape Monitor and track marketplace wallet balances on an ongoing basis and proactively flag any discrepancies, risks, or issues

Support invoice reconciliation and PO mapping, ensuring alignment between actual spend, approved budgets, and billing documentation

Coordinate with internal finance, planning, and media teams to facilitate smooth and timely billing and payment processing

Maintain and update billing trackers, wallet balance logs, and spend summaries across platforms with a high level of accuracy and consistency

Paid Ads & Campaign Support (Backup / Secondary Responsibility) Act as backup support for Shopee and Lazada paid advertising campaigns under the guidance of the core media team

Assist with basic campaign operational tasks when required, including: Verifying campaign live status and delivery Updating budgets and campaign settings Uploading keywords or creatives as instructed Monitor campaign spend and delivery during coverage periods and escalate any issues to the assigned media owner promptly.