Job Description
Join our Mexicali call center team!
To succeed in this role, excellent communication skills are a must. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.
Customer Service Representative Responsibilities:
- Maintain a professional and friendly attitude towards customers at all times
- Communicate with customers through various mediums, including in-person, phone, and web
- Build relationships with customers to ensure their satisfaction
- Provide prompt responses to customer inquiries and complaints, assisting to solve issues
- Maintain records of customer interactions, including sales, comments, and complaints
Customer Service Representative Requirements:
- Experience Customer Service Representative
- Proficient with computers and CRM software
- English B2 level
- Excellent communication skills
- Must be a team player
- Must have flexible availability
As part of our team, ypu can expect:
- Competitive Remuneration & Salary
- Recognition programs
- Professional growth opportunities
- Great work environment
For any inquiries, please feel free to contact us at (686) 980-0693 or (686) 227-8795.
Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!
Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.
All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.
REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.