Ops Analyst I, Insurance

The Insurance Operations Analyst I supports critical business processes within RealPage Insurance Operations. This role will own and manage at least one core operational process, such as cash application or receivables reconciliation, and will be responsible for ensuring processes are documented, maintained, measured, and continuously improved.   This individual will act as a subject matter expert for assigned workflows, reconcile system activity against invoices, monitor service level agreements (SLAs), report operational metrics, research and escalate system or process issues, and identify opportunities to improve efficiency. The role will also support the insurance team’s migration from a legacy platform to a new system by helping...