House Supervisor — Harbour View Medical Center

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

24

Work Shift:

Days/Evenings (United States of America)

Primary Function/General Purpose of Position

The Facility Nursing House Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital.

Essential Job Functions

• Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care.

• Makes patient care assignments according to staff ability and patient needs.

• Evaluates care given by others under his/her direction. Makes appropriate changes and provides feedback to other personnel.

• Maintains accountability for own care and care delegated to others. Adheres to ethical and legal standards.

• Seeks assistance from appropriate resources, when needed.

• Visits the nursing units to oversee nursing care and evaluate condition of patients.

• Evaluates the census and acuity level of patients per unit and collaborates with ROC (Resource Optimization Center) and other department leaders for patient care assignments.

• In collaboration with supply chain leadership, expedites the efficient delivery of materials (medications, equipment, linen, food and information services) to patients, physicians and staff.

• Responds to emergency codes throughout the hospital and assumes responsibility for directing staff as appropriate.

• Promptly escalates issues through chain of command.

• Notifies on-call personnel of impending emergency surgery.

• Consistently utilizes the nursing process to assess overt and covert physical, psychological, and sociocultural needs of all patients.

• Utilizes basic principles of effective communication to meet the needs of the patient/family.

• Works collaboratively with the interdisciplinary team to provide quality care in relation to patient assignments and workflow activities.

• Deals with patient and unit issues by utilizing the problem-solving approach and makes realistic recommendations for change.

• Supports mission and vision of the organization and adheres to BSMH policies

• Nurses are expected to practice and deliver care in accordance with the core concepts and intention of the Nursing Professional Practice Model

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current RN license in state they are working or covered by compact (required)

BLS Basic Life Support (required)

PALS Pediatric Advanced Life Support (preferred)

ACLS Advanced Cardiac Life Support (preferred)

Nurse Executive Certification or designated specialty certification (preferred)

Education

Associates Nursing or Diploma RN (required)

Bachelor of Science Nursing (preferred)

Work Experience

2 years nursing experience with 1 year minimum clinical experience (preferred)

Charge nurse or management experience (preferred)

Training

None

Language

None

Skills

Build collaborative relationships

Collaborate with physicians and other medical staff

Conflict resolution

Effective oral communication

Establish an environment that values diversity

Facilitate consensus building

Facilitate group discussions

Inspire desired behaviors and manage undesired behaviors

Interpersonal communication

Relationship building

Situational leadership

Stakeholder engagement

Written communication

Application of high reliability concepts

Care Delivery Models and Patient Care Delivery across the continuum

Clinical outcomes

Education and developmental practices

Evidence-based practices

Hospital policies and procedures

Nursing and clinical best practices and research

Nursing professional practice

Patient care services

Performance improvement

Quality clinical care

Quality improvement

Regulatory standards

Risk management

Working knowledge of patient safety programs, identifying risks, and responding to recommendations.

Able to learn from setback and failures.

Change management

Foundational leadership

Mentor others

Succession planning

Advocacy

Holding self accountable to actions and decisions

Open to receiving feedback and coaching

Uphold ethical principles and corporate compliance standards

Analyzing data or information

Customer service

Human Resources management

Information management and technology

People management and leadership

Problem solving

Staffing and managing staffing based on matrix

Strategic planning and management

Workforce development planning

Union environments

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

House Supervisors - Harbour View

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].