Change & Engagement Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.  

• Ongoing Full time 
• Located in Parramatta with flexible working arrangements available 
• Salary: Clerk Grade 7/8 with salary ranging from $113,574 to $125,720 + super and annual leave loading 
• Drive meaningful change that improves Finance services and supports better outcomes for schools across NSW 

About the role 

We are seeking a proactive and collaborative Change & Engagement Officer to support the delivery of strategic Finance initiatives and reforms. Working across a range of projects, you will develop change, engagement and communication activities that help stakeholders understand, adopt and embrace new ways of working. 

As a Change & Engagement Officer, you will play an important role in supporting Finance reform initiatives through the development and delivery of change management, stakeholder engagement and communications activities. You will work closely with schools, Finance teams and key stakeholders to ensure change is effectively communicated, understood and embedded. 

For further information please click here to view the role description 

About you 

You are a strong communicator who enjoys working with people and supporting organisational change. You are adaptable, organised and capable of managing competing priorities while maintaining a high standard of work. 

To be successful in this role, you will bring: 

• Experience supporting change management, stakeholder engagement, communications or project delivery activities in a complex environment. 
• Strong written and verbal communication skills, with the ability to develop clear, engaging and audience-focused communications. 
• Demonstrated stakeholder engagement skills and the ability to build positive working relationships with a diverse range of stakeholders. 
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines. 
• Experience preparing reports, presentations, briefing materials and other business documentation. 
• A collaborative approach and a commitment to delivering high-quality customer-focused outcomes. 

Key knowledge and experience 

• Demonstrated experience in communications and/or engagement in a complex operating environment.  
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. 

Essential requirements of the role 

• Qualifications in a relevant discipline or demonstrated equivalent knowledge, skills and experience 
• Demonstrated understanding of and commitment to the value of public education.  

Benefits 

• 35 hour working week 
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading 
• Opportunities for advancement and mobility across the Department to support your career growth 
• Flex Leave entitlements, generous holidays & leave conditions 

How to apply 

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. You will also need to respond to the targeted question as part of the application.  

Targeted Question 

Describe a time when you have prepared change artefacts to support a broader change management strategy (300 words).  

Please refer to the Applicant’s Guide to Applying to assist you with your application. 

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. 

All other applicants please submit your application by clicking ‘Apply Now’. 

 
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. 

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid. 

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.  

 
Closing date:  Sunday, 5 July 2026 at 11:59pm. 

 
For role enquiries please contact Amelia Thompson – Fuller via email at [email protected]  

For recruitment process enquiries, please contact [email protected]  
 

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage. 

 
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.