Senior Key Account Manager QSR
Job Description
Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of “We Blend Care and Creativity to Nourish the World”. The company’s product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.
Purpose of the Role
Drive sustainable, profitable growth within key QSR accounts, with a primary focus on Germany, by serving as a strategic partner to customers and internal teams. The role combines commercial ownership, cross-functional leadership, and customer-centric innovation, translating market and consumer insights into business opportunities aligned with Griffith Foods’ capabilities and strategy.
Key Roles & Responsibilities
Manage the Griffith Foods-customer relationship, including:
Build partnerships with key stakeholders across the customer organization
Negotiate prices and contracts in line with agreed margin expectations
Optimize margins proactively through value engineering and product mix management
Prepare forecasts and budgets
Manage internal stakeholder relationships to support delivery of commercial objectives
Coordinate technical and commercial activities across the account
Organize customer presentations
Manage the development pipeline
Monitor market and competitive developments and share insights with the business
Own and execute multi-year strategic account plans
Resolve supply and quality issues in partnership with relevant internal teams
Education & Experience
Bachelor’s degree in Business, Food Science, Marketing, or a related field is required.
A master’s degree, such as an MBA or a degree in Food Science, is preferred.
Equivalent combinations of education and relevant experience in the food or QSR industry will be considered
At least 5 years of B2B sales experience within the QSR industry in Europe, with a proven track record of delivering sustainable growth in complex, multi-stakeholder customer environments.
Experience working with QSR customers, food applications, or ingredient solutions is strongly preferred.