Counter Sales Representative – HVAC Parts

Job Summary We are seeking a Counter Sales Representative to join our HVAC parts team in Lubbock, TX. This role is responsible for assisting customers, processing orders, identifying HVAC replacement parts, and supporting day-to-day branch operations. The ideal candidate has strong customer service skills, attention to detail, and experience working with HVAC equipment, parts, or wholesale distribution. Responsibilities Assist walk-in customers and contractors with HVAC parts inquiries Process sales orders, quotes, and customer transactions Identify and source HVAC replacement parts and equipment Maintain inventory accuracy and assist with stock replenishment Receive and organize incoming shipments Build and maintain positive customer relationships Coordinate with warehouse and operations teams to fulfill orders Maintain a clean and organized sales counter area Qualifications Previous customer service, parts sales, or HVAC industry experience preferred Knowledge of HVAC equipment, components, and replacement parts is a plus Strong communication and organizational skills Basic computer proficiency Ability to work in a fast-paced environment High school diploma or equivalent Benefits Competitive compensation Medical, Dental, and Vision Insurance 401(k) Paid Time Off Paid Holidays Career advancement opportunities Schedule Monday through Friday Full-Time Work Location Lubbock, TX