Executive Director, Clinical Operations

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The University of Miami/UHealth has an exciting opportunity for an Executive Director, Clinical Operations.

Core Job Summary:

The Executive Director, Clinical Operations assumes responsibility for the direction and management of the assigned clinical facilities. This position oversees fiscal planning, management and patient accounting, budget and audits, disbursement, personnel management, space planning, inventory control, and general administration. Moreover, the incumbent strives to increase physician and patient satisfaction.

Core Job Functions:
1. Ensures that all patient, physician, and staff complaints are appropriate addressed in accordance with University policies.
2. Monitors the activities and operations of the assigned units to ensure goals and objectives are met.
3. Develops system-wide policies and procedures, assuring best practices and consistent standardized high-quality care is provided at all locations.
4. Optimizes staffing models, and patient throughput and satisfaction, and ensures efficient utilization of exam room resources.
5. Implements new programs to create innovative approaches to care and establish best practices.
6. Oversees compliance with regulatory agencies and professional organizational standards.
7. Oversees, mentors, trains, motivates, and evaluates department staff.
8. Plans for future growth by assessing existing and future program needs, establishing priorities, and identifying fiscal and human resources for development.
9. Participates in planning, promoting, and conducting organization-wide performance improvement activities for areas of responsibility.
10. Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:
Education:
Bachelor’s degree in relevant field required

Experience:
Minimum 7 years of relevant experience required

Knowledge, Skills and Abilities:

• Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
• Financial Management: Ensures fiscal responsibility, and optimization of financial performance.
• Resource Management: Ability to allocate resources and drive innovation and growth.
• Adaptability: Proven ability to adjust to changes and leads/inspires transformational change.
• Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery.
• Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities.
• Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff