Associate Cloud Support Analyst - OnBase

Associate Cloud Support AnalystLocation: Sao Paulo, Brazil Work Arrangement: Hybrid – 5 days per week in office during training; 2–3 days per week once training is completeAbout This RoleHyland is looking for a technically curious and customer-focused Cloud Support Analyst to join our team. In this role, you will be responsible for responding to and resolving customer requests for assistance with technical issues related to their solution. You'll troubleshoot issues, maintain ownership of customer cases, and ensure clear and consistent communication throughout the resolution process. If you thrive in a fast-paced environment and are passionate about delivering an exceptional customer experience,...