Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.The House Attendant plays a key support role in delivering a clean, organized, and seamless guest experience throughout the hotel. This position ensures public areas and back-of-house spaces are maintained to the highest standards while supporting the housekeeping team with daily operations. The role contributes to overall guest satisfaction by maintaining cleanliness, organization, and efficiency behind the scenes. Success in this role requires teamwork, attention to detail, and a strong work ethic.
About the role:
The House Attendant is responsible for maintaining the cleanliness and organization of public areas, guest corridors, and housekeeping support spaces while assisting Room Attendants with operational tasks. This role ensures linen supplies are stocked, guest requests are fulfilled promptly, and housekeeping operations run efficiently. This position is part of the Housekeeping team, reporting to the Housekeeping Management team.
What you will do:
Clean and maintain guest corridors, elevators, stairwells, and service areas to ensure a neat and presentable environment
Vacuum, dust, and ensure all surfaces such as mirrors, furniture, and floors are clean and mark-free
Stock linen rooms and storage areas with clean linens, supplies, and guest amenities
Transport and distribute clean linen to guest room floors
Remove trash and soiled linen from housekeeping areas
Assist Room Attendants with tasks such as moving furniture, turning mattresses, and handling heavy items
Pick up and deliver guest-requested items in a timely manner
Support other housekeeping roles, including Guest Room Attendant, Turndown Attendant, and Lobby Attendant during high volume periods
Maintain housekeeping carts and storage areas at par and in organized condition
Follow all safety, maintenance, and cleanliness standards
Communicate guest requests or concerns to management promptly
What you bring:
High school diploma or equivalent experience
Previous housekeeping or hotel experience preferred
Minimum of 6 months of related experience is an asset
Ability to read, write, and communicate effectively in English
Strong work ethic, teamwork mindset, and attention to detail
Ability to lift, push, or carry items up to 50 lbs
Ability to work in a fast-paced environment and adapt to operational needs
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary accommodations at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
401(k) Retirement Plan
Schedule & Hours:
Full-time schedule, including days, weekends, and holidays
Work Authorization:
Candidates must have valid authorization to work in the United States at the time of application.