Financial Applications Support Analyst (Oracle Fusion)
Job Description
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 offices worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
The Oracle Fusion Financial Applications Support Analyst Role is part of a global team involved in supporting and managing enhancements to the internal Financial and HR applications used by Citco. This includes, but not limited to, Oracle Fusion, Hyperion Financial Management, Citco Billing Centre
Your Role:
System maintenance activities: New operating units, updating reference information etc.
Month end close for financial modules
Bugs/Issues – Where things do not work as expected. Resolution via Service desk, triaged by COE and escalated vie Functional Team, Oracle Support and 3rd Party Managed Support
Validate Security configurations and involved in Custom role definition/testing
Delivery of Enhancements/Change/Solutions (incl. POC’s, Patches, Upgrades)
Management of responsible enhancements via JIRA partnering with external partner where applicable for delivery
Creation/approval of design specs AN.100 using Oracle Unified Method
Involved in Quarterly testing for Fusion releases
Execution of System Integration Testing
Support of UAT: Environment preparation
Special Projects
About you:
3+ years working with Oracle EBS or Fusion– End user experience/Support
3rd Level qualification in Business/IT or similar
Solid understanding of the software release life cycle
Competent in reviewing and completing Oracle OUM documentation
Strong Microsoft Office skills
Exposure to Programs used with Oracle EBS/Fusion, including but not limited to: Dataload, Config SnapShot, More4Apps - An advantage
Familiarity with using incident and change management tools. Service desk, JIRA, My Oracle Support
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.