Saks Fifth Avenue Docent
Job Description
Job Description:
Who You Are:
A skilled multi-tasker who can pivot to support team members where needed
Deliver high service standards in alignment with customer expectations
Superior verbal communication and interpersonal skills
Bi/multi lingual
Ability to effectively communicate with clients, co-workers, and management in a professional and courteous manner
Have an understanding of and passion for client service, brand heritage and luxury culture
Possess a positive, solution-oriented, and client-focused mindset
Thrive in a fast-paced environment and have the flexibility to adapt to change
Always portray a professional and polished demeanor demonstrating confidence and a positive attitude
You Also Have:
A Customer Obsessed Mindset
A passion for providing a seamless and elevated experience for clients
Knowledge of hospitality and/ or related customer facing industry
Ability to quickly problem solve client concerns and determine solutions with limited supervision
Available to work a flexible schedule that includes nights, weekends, and holidays
Ability to interact professionally and respectfully
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.