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Assistant Director of Student and Family Services
New Orleans, LA$60K - $89KPosted 4 days ago
Full-timehybrid
Job Description
NOLA Public Schools Vision
The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success.
Position Summary
The Assistant Director of Family Services will ensure families receive a high level of customer service when interacting with the NOLA Public Schools family services team by email, phone call, or when visiting a center in person. The role will manage the daily workloads of Student Enrollment Coordinators, ensuring that processes are optimal and efficient, and that work is completed in a timely and accurate manner. This role will also manage schedules and coordinate for Family Services team to identify solutions to improve family and staff experience. The Assistant Director of Family Services is required to regularly visit the three family resource centers weekly to ensure processes are working well and the staff is appropriately equipped.Position Summary
The Assistant Director of Family Services will ensure families receive a high level of customer service when interacting with the NOLA Public Schools family services team by email, phone call, or when visiting a center in person. The role will manage the daily workloads of Student Enrollment Coordinators, ensuring that processes are optimal and efficient, and that work is completed in a timely and accurate manner. This role will also manage schedules and coordinate for Family Services team to identify solutions to improve family and staff experience. The Assistant Director of Family Services is required to regularly visit the three family resource centers weekly to ensure processes are working well and the staff is appropriately equipped.NOLA Public Schools Vision
The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success.
Salary Offers
Our salary offers reflect a commitment to equity and transparency. Each offer is determined by education, years of experience, and alignment with compensation across similar roles within the district.
Work Environment
Listed below are key points regarding environmental demands and the work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the workday;
- Required to exert physical effort in handling objects more than 30 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is an office/school setting.
Performance Evaluation
The employee will be evaluated based on the above position using either two methods: via COMPASS/LEADS or a NOLA-PS evaluating instrument. If the employee holds an Educational Leadership certification, he/she will be evaluated via COMPASS/LEADS to ensure renewal of certification.
EEOC Statement
NOLA Public Schools is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.