Healthcare Operations Supervisor- Ft. Mill/Rock Hill (47174)

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care, strong operational excellence, and a collaborative clinical environment.

 

We are seeking an experienced and highly motivated Operations Supervisor to support multi-specialty clinical locations by supervising staff, optimizing clinic operations, and ensuring excellent patient experience.

 

What You Will Do

• Supervise clinical and non-clinical staff for one or more high-volume clinic locations.

• Develop and distribute schedules; manage time and attendance.

• Support performance management and staff development.

• Oversee provider scheduling and monitor dashboards, reports, and workqueues in the EHR.

• Manage administrative and clinical supply workflows including ordering, stocking, and inventory.

• Coordinate facility and equipment maintenance.

• Support provider onboarding and offboarding.

• Assist with daily clinic operations to maintain efficient patient flow.

• Support financial objectives and budget processes.

• Maintain strong patient relations by rounding in waiting areas and addressing concerns.

• Ensure staff training and compliance with CEENTA policies.

 

A Typical Day

You’ll supervise clinic operations to ensure providers and staff can deliver high-quality patient care. Responsibilities include responding to patient and staff concerns, managing schedules, overseeing inventory and facilities, and supporting continuous operational improvement.

 

Schedule

Monday–Friday, full-time, exempt. Hours may vary based on operational needs.

What You’ll Bring

• High school diploma or equivalent required; Associate’s or Bachelor’s preferred.

• 1–3 years of supervisory experience in a medical office.

• Proficiency with EMR systems and Microsoft Office.

• Strong communication skills and ability to lead teams.

• Ability to work in a fast-paced, high-volume environment.

• Reliable transportation and ability to travel between CEENTA locations.