Sr. Employee Relations Consultant, Full-Time, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Collaborates with leadership and team members on work-place issues to resolve them in an effective manner that aligns with Prisma Health's culture and policies. Subject-matter expert in employee relations and is required to analyze information and provide direction and recommendations quickly and effectively. Performs all the duties and responsibilities as the Employee Relations Consultant and has additional skills, experience, education, and/or knowledge which allows for engagement of more complex issues.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference

• Investigates and facilitates the resolution of a wide range of complex employee relations issues.

• Provides counsel and recommendations aligned with Just Culture to both team members and leaders regarding organizational policies and procedures.

• Builds strong relationships with, and provides trusted advice, to their group of leadership customers and creates trusting relationships with team members by being a resource and advocate for both team members and leader.

• Consults with leadership to ensure leaders are provided strong recommendations, that support the organizational policies and procedures.

• Collaborates with leadership, and participates when appropriate, in team member interventions and corrective actions. 

• Promotes positive employee relations by assisting in the development, and implementation of programs, policies, and procedures related to the Human Resource function at the system, service unit, and department levels.

• Educates, and develops leadership and team members as appropriate, including facilitating the timely resolution of team member grievances.   

• Collaborates with leadership and other Human Resources functional areas, such as HR Business Partners (HRBP) to enhance and promote positive employee relations and team member engagement.

• Escalates to appropriate resources when they have identified an issue that places Prisma Health at potential risk.

• Participates in the planning, communication, administration, and analysis of the Team Member Engagement Survey.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Qualifications

• Education - Bachelor's degree. Masters /advance degree preferred.

• Experience - Five (5) years HR experience, including employee relations. Seven (7) years of experience in HR preferred. Experience in the healthcare industry preferred

In Lieu Of

• May consider internal Prisma Health candidates with three (3) years of experience, using similar skill sets.

Required Certifications, Registrations, Licenses

• PHR/SPHR or other industry certification preferred

Knowledge, Skills and Abilities

• Customer service skills

• Interpersonal skills

• Communication skills

• Ability to maintains knowledge of local, state, and federal legal requirements related to day-to-day leadership of team members

• Knowledge of Human Capital Management and/or Customer Relationship Management Software i.e., Workday, ServiceNow, PeopleSoft etc. preferred

Work Shift

Day (United States of America)

Location

Prisma Health Corporate Office

Facility

7001 Corporate

Department

70019930 Shared Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.