Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Care Connector in the United States.
This role is centered on providing compassionate, high-quality support to patients and members navigating complex healthcare and behavioral health systems. You will serve as a key point of contact, helping individuals understand available services, resolve concerns, and access appropriate care and community resources. Working in a remote-first environment, you will combine clinical awareness, strong communication skills, and problem-solving abilities to support members facing medical, behavioral, or social challenges. The role involves assessing needs, managing escalations including crisis situations, and ensuring timely coordination with internal teams and external providers. You will also help address social determinants of health by connecting members to relevant support systems. This position is both highly interpersonal and mission-driven, with a strong focus on advocacy, empathy, and care continuity.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Care Connector in the United States.
This role is centered on providing compassionate, high-quality support to patients and members navigating complex healthcare and behavioral health systems. You will serve as a key point of contact, helping individuals understand available services, resolve concerns, and access appropriate care and community resources. Working in a remote-first environment, you will combine clinical awareness, strong communication skills, and problem-solving abilities to support members facing medical, behavioral, or social challenges. The role involves assessing needs, managing escalations including crisis situations, and ensuring timely coordination with internal teams and external providers. You will also help address social determinants of health by connecting members to relevant support systems. This position is both highly interpersonal and mission-driven, with a strong focus on advocacy, empathy, and care continuity.
