Job Description
For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.
Job Summary:
The SAP TM (Transportation Management) Analyst will support, configure, and optimize end-to-end Transportation planning processes within our industry domain of e-commerce digital operation, focusing on transportation planning, carrier selection, freight cost management, and settlement. The SAP Analyst will translate business requirements into technical solutions, manage system enhancements, and ensure data integrity within SAP TM and integration with SAP S/4HANA MM, OTC, WM and FI modules
Job Expectations:
Requirements Gathering & Analysis: Work with business stakeholders (logistics, IT, supply chain) to understand pain points and translate them into SAP TM solutions
Solution Design & Configuration: Configure SAP TM modules for transportation planning, carrier selection, freight cost management, and settlement, aligning with best practices
Integration: Design interfaces and manage integration between SAP TM, SAP S/4HANA, SMC3, BN4L, P44 and external carrier/3PL systems
Functional Specifications: Create detailed documents for custom developments (enhancements, reports) for technical teams
Testing & Training: Lead system integration testing (SIT), user acceptance testing (UAT), and develop/deliver end-user training
Support & Optimization: Troubleshoot issues, provide ongoing support, and recommend continuous process improvements for efficiency
Project Management: Contribute to project plans, manage small-to-medium projects, and mentor teams
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Strong understanding of logistics and transportation business processes
Deep knowledge of SAP TM functionality and configuration
Experience with SAP S/4HANA TM
Analytical, problem-solving, and strong communication skills
Ability to work cross-functionally and manage stakeholders
SAP TMS certification is often preferred
High degree of accuracy and attention to detail
Excellent organization skills and ability to multi-task
Equipment Knowledge:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
Generally requires a minimum 7+ years experience. Experience with data migration, reporting, and industry standards is a plus.
Education Requirements:
Bachelor’s degree in IT, Supply Chain, or Business or related field preferred, or a combination of equivalent work experience.
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Office / Warehouse environment
Ability to work extended hours as required
#LI-JC1
Compensation:
The expected salary range for this role is $116,000.00 - $150,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.