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Datavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes, and is an AWS Advanced Tier Consulting Partner, a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure), an Oracle Partner, and a MySQL Partner.
Trainee Database Administrator
Hyderabad, Telangana, IndiaPosted 1 weeks ago
hybrid
No longer available
Job Description
Position: Trainee DBA
Experience: 0-2 years
Location: Hyderabad
Employment Type: Permanent
Notice Period: Immediate
Roles and Responsibilities :-
- Create, update, and manage support tickets using tracking dashboards in ServiceNow
- basic troubleshooting, resolving straightforward queries like logging tickets in tracking systems before escalating complex problems to L2 or L3
- Assisting team members with day-to-day project operations.
- Resolving L1/L2 technical support tickets
- Actively engaging in team brainstorming meetings and providing fresh perspectives
- Escalate unresolvable or highly complex technical problems to Level 2 (L2) or Level 3 (L3) engineering teams with detailed notes.