German-Speaking Customer Experts for Mercedes-Benz

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

• Respond to inquiries about products and services, offering expert advice on a range of car-related matters

• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

• Turn every customer into a happy customer!

• Enjoy your time in Greece

What you will bring:

• Fluency in German

• Very good use of English – both in written and spoken language

• A profound passion for cars is a big plus

• Work experience as a customer support/customer care representative for at least 6 months will be preferred

• Highly developed communication skills

• A genuine problem-solving mentality and a deep sense of ownership

• Tech savviness and learning agility

• A positive attitude

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)

• Competitive monthly salary + 2 extra salaries per year

• Refer-A-Friend: Bring your friends and receive great bonuses!

• Health care benefits and numerous other discounts

• Fully remunerated training by certified instructors

• A career path within a company of more than 11.500 employees

• Special events as well as community & social responsibility initiatives

• Free online Greek language courses

• State of the art premises, providing a great working environment with relaxing break areas

• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

We look forward to hearing from you!