Trainer / Account Manager (83962)

Company Overview: 

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Description:

Inter-Con Security is seeking a Trainer / Account Manager to support a transit security program in Reno, NV. This is a dual-hat role combining training delivery and account management responsibilities.

The ideal candidate will serve as the primary on-the-ground representative, ensuring training compliance, operational effectiveness, and strong stakeholder relationships for a small but critical security operation.

Key Responsibilities

Training & Compliance

• Deliver and facilitate security training programs, including firearms training, onboarding, and refresher training
• Maintain accurate training records and ensure all officers meet certification requirements
• Coordinate with third-party instructors when necessary
• Support officers transitioning from unarmed to armed roles

Account Management / Stakeholder Relations

• Act as the primary liaison between Inter-Con and program stakeholders
• Maintain strong professional relationships with leadership and partners
• Ensure expectations are met regarding staffing, performance, and compliance
• Provide updates and address operational concerns proactively

Operations Support

• Oversee day-to-day performance of ~20–25 security officers
• Monitor compliance with post orders and procedures
• Support Supervisors in patrol checks and coverage
• Assist with staffing coordination and performance management

Scope of Role

• Program size: ~20–25 officers
• Coverage includes multiple transit centers and one primary facility
• Environment: Armed security program

Qualifications

Required

• High school diploma or equivalent
• Experience in security, training, or supervisory roles
• Strong communication and interpersonal skills
• Ability to work independently
• Basic computer proficiency

Preferred

• Nevada PILB certification or ability to obtain
• Firearms instructor experience
• Military or law enforcement background
• Client-facing or account management experience

Work Environment & Expectations

• Hybrid role with remote and on-site responsibilities
• On-site workspace available
• Equipment provided by Inter-Con
• Local travel required
• Flexible schedule based on operational needs

Key Success Factors

• Balance training execution and relationship management
• Strong organization and compliance mindset
• Proactive communication
• Adaptability in evolving environment

Why Join Inter-Con

Inter-Con Security is a global leader committed to operational excellence. This role offers the opportunity to build and shape a growing program while developing both operational and leadership expertise.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.