Regional Banking Manager II

Location:

10 N Church St

West Chester, PA 19380

or

3915 Chichester Ave

Boothwyn, PA 19061

or

1835 Lincoln Hwy E

Coatesville, PA 19320

or

1349 Wilmington Pike

West Chester, PA 19382

or

4 Brandywine Ave

Downingtown, PA 19335

or

701 E Lancaster Ave

Downingtown, PA 19335

Hours:

Monday-Friday 8:00am-5:00pm

(Must be flexible around branch hours)

Function:

Supervise and manage a region of Community Branch Managers with effective coaching and guidance to achieve established Retail Goals.  Designs and manages Retail product development and execution strategy.

 

Duties and Responsibilities:

 

·         Assists the Manager/Branch Administration to ensure profitable growth, superior service and the efficient and effective operation of the area branches by performing the following functions:

o    Develops a strong Our Share Future Sales & Service culture throughout the branch and region with the review and inspection of Customer Insight surveys and adherence to the Services standards outlined in the Branch Playbook.

o   Assists and inspects the execution of sales skills and service standards in support of the Bank’s Our Shared Future purpose, five values and core drivers

o    Uses personal and professional skills to solve problems, clear roadblocks to success, provide direction and clarification, act as information source, and communicate expectations and standards, and provide feedback on performance.

o    Reviews and recommends improved operating policies and ensures the proper implementation of approved changes.

o    Assists  with operational excellence in resolution of operational and customer problems.

o    Conducts monthly managers' meetings, weekly manager conference calls, etc.

o    Coaches Community Banking Managers to achieve pre-determined branch sales goals.

o    Participates in a rotation schedule to attend new hire training and welcome new colleagues to the branch family.

o    Promotes teamwork and lateral service within branches.

o    Reviews, evaluates, and approves loans within specified lending limits.

o    Approves capital expenditures.

o    Assists branches in the recovery and prevention of fraud/loss.

 

·         Communicates with branch personnel to provide training and to review bank policies, product knowledge, and customer service responsibilities.  Ensures that branch personnel meet standards of professionalism.

 

·         Performs certain "first-line" Human Resource functions:

o    Delegates appropriate duties and responsibilities to subordinates.  Instructs employees in time management techniques to help them complete their duties in an efficient manner.

o    Coordinates with Regional Management and Human Resources on branch staffing needs, including active recruiting.  Ensures staff development and handles succession planning and other personnel issues as needed.

o    Completes employee performance reviews and conducts interviews with employees to discuss performance, goals, and objectives.

o    Makes recommendations for branch personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations - including personnel development and career planning.

 

·         Calls on existing and prospective bank customers in order to enhance relationships, develop new business, and increase bank market share.  Acts as a project manager on behalf of the Retail Division to include various bank-wide initiatives including Audit responses, product design, staffing consultation, sales strategies, etc.

 

·         When called upon, acts as a mentor to newer position Regional Managers.

 

·         Establishes a leadership role in civic and community functions to enhance image and develop business.

 

·         Interacts with other bank officers to further expand existing customer relationships and develop new contacts.

 

·         Maintains prescribed security controls to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.

 

·         Ensures that branch facilities are in good operational repair and recommends capital improvements.

 

·         Keeps informed of current developments and trends and federal and state regulations as they relate to all areas of branch operations.

 

·         Maintains a good working relationship with all bank employees.  Demonstrates the ability to work independently.  Works as a team player to contribute to the success of the department and in turn the organization.

 

·          Completes NMLS requirements as part of the  S.A.F.E. Act certification.  Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act.  This registration must be maintained annually in accordance with the S.A.F.E. Act

 

·         Assumes additional duties as required.

 

Physical Demands: 

Operates a keypad device:  40% of the day; operates office equipment:  10% of the day; Travels: 50% of the day.  Sitting is required 30% of the day; walking is required 20% of the day. Must be able to occasionally lift and/or move up to 30 lbs. Requires travel for Business Development and training up to 50% of the time. Use of manual dexterity skills for typing and data entry up to 40% of the business day.  Specific vision requirements include close vision of 18”- 20” for computer work and travel 40% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$95,000.00 - $283,500.00