- Lead and deliver complex IT initiatives (enterprise, hybrid, and cloud environments).
- Act as an escalation point for complex and cross-domain issues, owning resolution end-to-end.
- Investigate, troubleshoot, and resolve issues across Microsoft identity, endpoints, M365, networking, and hybrid integrations.
- Architect, administer, maintain and optimize Active Directory, Windows Server, Azure, and hybrid environments.
- Configure, maintain, and optimize Microsoft cloud and hybrid services.
- Perform operational and infrastructure tasks independently with minimal supervision.
- Design, develop, and maintain automation and scripting solutions to improve reliability and efficiency.
- Ensure high standards of documentation, ticket quality, post-incident reports, and knowledge base content.
- Take technical ownership of IT projects, from design through implementation.
- Mentor, guide, and support junior and mid-level engineers.
- Proactively identify opportunities for process, security, and operational improvements.
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Job Description
Responsibilities
Requirements - Must have
- 5+ years of hands-on experience administering enterprise Microsoft environments (1000+ users).
- Proven experience managing and supporting large-scale Active Directory and Microsoft Entra ID environments, including hybrid identity deployments.
- Strong experience with Windows Server administration (2016/2019/2022), Group Policy, DNS, DHCP, PKI, and file services.
- Experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint Online, and Intune.
- Hands-on experience with endpoint management platforms, including Microsoft Intune and Microsoft Configuration Manager (SCCM/MECM).
- Experience designing, administering, and troubleshooting hybrid Azure environments.
- Strong understanding of Microsoft security technologies and best practices (MFA, Conditional Access, RBAC, Privileged Identity Management).
- Experience with enterprise virtualization platforms (VMware vSphere and/or Hyper-V).
- Experience with enterprise backup and disaster recovery solutions, preferably Veeam Backup & Replication.
- Experience supporting Citrix Virtual Apps and Desktops or similar enterprise application delivery platforms.
- Solid networking knowledge including VLANs, DNS, DHCP, VPN, routing, and firewall fundamentals.
- Strong PowerShell scripting and automation skills.
- Experience working within ITIL-based operational environments and ITSM platforms (ServiceNow or similar).
- Proven ability to create and maintain high-quality technical documentation and operational procedures.
- Experience leading infrastructure projects and acting as a senior escalation point.
Requirements - Nice to have
- Microsoft certifications such as AZ-104, AZ-305, MS-102, MD-102, or MS-700.
- Experience with additional cloud platforms (AWS or Google Cloud).
- Experience with monitoring and observability platforms (PRTG, Azure Monitor, Zabbix, Datadog, etc.).
- Experience with Microsoft Defender suite (Defender for Endpoint, Defender for Identity, Defender for Cloud).
- Experience with infrastructure-as-code and automation frameworks.
- Experience with container technologies (Docker, Kubernetes).
- Experience in regulated or highly compliant enterprise environments.
- Additional vendor certifications (VMware, Citrix, Veeam, ITIL).
Seniority Level
- Senior
Languages
- English: B2+ level (upper-intermediate proficiency)
What we offer
- Hybrid work model and flexible working schedule that would suit night owls and early birds.
- Relocation to Batumi, Georgia, with an attractive compensation package.
- 25 days of annual leave.
- Full medical insurance for the employee and their family.
- Possibilities of career development and the opportunity to shape the company's future.
- An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged.
- Different training programs to support your personal and professional development.
- Work in a fast-growing, international company.
- Friendly atmosphere and supportive Management team.