Consumer and Residential Loan Processor II

Opportunity Overview

We have a Unique opportunity to join our Lending team as a Consumer & Residential Loan Processor II. We are passionate about lending and helping people every step of the way throughout the ever-increasing challenges of the loan process. We’re looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to provide exceptional service and thrives in an environment where you’ll be challenged every day. If working with new systems, having access to development programs and getting to work with some incredible co-workers every day excites you, then come join us!

Position Overview

Responsible for residential mortgage, home equities and consumer loan processing by functioning as liaison between the mortgage originators, attorneys and customers. The loan processor performs a variety of activities to support the underwriters and ensures loans are processed and closed within departmental policy and compliance regulations. Ensures all time sensitive disclosures and documents are delivered with accuracy and on a timely basis. Trains junior processors.

Primary Accountabilities

• Acts as primary liaison regarding inquiries from originators, attorneys, underwriters and customers to discuss the loan process, resolve issues, clear loan conditions and explain regulations (including TRID). Informs underwriter and supervisor of any documentation or customer issues relative to the loan process.
• Reviews and issues the Loan Estimate and initial application package using the loan origination system; Sends all disclosures within TRID guidelines. Orders appraisals and title commitments.
• Reaches out to applicants for any missing documentation (income, assets, letters of explanation, real estate owned, etc).
• Ensures all files are ready for underwriter review, closing, and funding. This includes but is not limited to income, assets, and appraisal documentation.
• Monitors all applications that require flood insurance. Reviews flood certificates to validate flood zone, requests appropriate documentation as applicable to ensure sufficient and acceptable flood insurance is in place at time of closing.
• Assists the closer and attorney with closing documents, which includes reviewing and sending the closing disclosure, issuing the scheduling sheet, and explaining all fees to the borrower.
• Reviews Red Flag Report and resolves all issues including potential OFAC hits and clears address discrepancies.
• Reviews ECOA, Disclosure Report, and all other daily reports to ensure compliance with UniBank and regulatory requirements.
• Prepares files for the clear to close then submits to underwriter for review at least 3 days prior to closing.
• Verifies and records accurate HMDA information.
• Responsible for training junior processors.
• Other duties as assigned.

Knowledge, Skills, Education and Work Experience

• High School diploma or equivalent required. College degree preferred.
• Minimum of 2 years of consumer lending experience helpful.
• 3-5 years of loan processing experience expected.
• Strong computer skills specifically with Microsoft Office suite and Encompass preferred.
• Exceptional attention to detail is needed for success in this position.
• Demonstrated ability to pick up the phone and call clients to answer questions and provide updates.
• Experience with HMDA, Reg B and TILA-RESPA strongly recommended.
• Must have strong written, verbal, organization and problem-solving skills.
• Ability to handle difficult situations with poise and tact is important. 

About UniBank

We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. 

We are unique. Unique to people. Unique to business. Unique to local government.

We are UniBank. Bank Different. Bank Unique. 

This position is subject to SAFE Act Registration Requirements.  Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated salary range for this position is $55,000.00 to $65,000.00. Final offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

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