Patient Transport Specialist I

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction. 

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state. 

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.

• Cost-Share Dental and Vision Insurances

• Discounted Pet Insurance

• Retirement Contributions with Pre-Tax or Roth options into a 403(b).

• 401(a) ANTHC Retirement Plan:  After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.

• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.

• Eleven Paid Holidays

• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.

• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.

• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

• On-Site Training Courses and Professional Development Opportunities.

• License and certification reimbursements and occupational insurance for medical staff.

• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.

• Emergency Travel Assistance

• Education Assistance or Education leave eligibility

• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary:
Patient Transport Specialists are instrumental in elevating the quality of patient care at our hospital. By ensuring the safe movement of individuals throughout our facility, you play a pivotal role in enhancing the overall patient experience. This position offers exposure to a hospital setting, fostering collaboration within a dedicated healthcare team.

Responsibilities:

ALL LEVELS

Provides support to interdisciplinary treatment teams by promptly responding to requests for assistance and to facilitate timely flow of patients.

 

Transports patients and equipment from treatment areas, operating rooms, patient; s room and/or throughout the hospital campus. This includes personal vehicles taxis, ambulances or helicopters.

 

Demonstrates reassurance and support to patient and family; explains actions, provides information regarding waiting area(s) or location.

 

Sanitizes and performs basic maintenance of transportation equipment.

 

Completes trip documentation and submits in a timely manner.

 

Follows relevant hospital, local, state and federal standards and regulations.

 

Performs other duties as assigned.

 

PATIENT TRANSPORTATION SPECIALIST II

Demonstrates strong knowledge of dispatch technology and patient flow process across campus.

 

Demonstrates ability to manage patient flow through appropriate assignment of tasks to team members.

 

Demonstrates consistent effective communication with interdisciplinary teams.

 

Identifies process improvement opportunities and presents them to supervisor with supporting data.

 

Performs other duties as assigned.

 

PATIENT TRANSPORTATION SPECIALIST LEVEL III

Performs all position duties in support of staff and department workflow.

 

Comprehensive knowledge of patient transportation workflows, equipment, and technology.

 

Supports Supervisor with process improvement initiatives, data collection and analysis.

 

Maintains regulatory departments information in accreditation, certifications, re-certification.

 

Manages department needs as assigned or during supervisor’s absence. Acts as a role model, mentor, and subject matter expert for team members.

Other information:

KNOWLEDGE and SKILLS

Knowledge of medical terminology and procedures common to an emergency department.

Knowledge of universal precautions.

Knowledge of administrative and office management practices.

Knowledge of basic anatomy and disease processes.

Knowledge of applicable federal, state, tribal and local regulations and requirements.

Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s).

Knowledge of policies and procedures for the care of patients.

Knowledge of customer service concepts and practices.

 

Skill in communicating proficiently in both written and verbal.

Skill in assessing and prioritizing multiple tasks, projects, and demands.

Skill in coordinating with multiple departments and individuals for completion of a single task.

Skill in operating a personal computer utilizing a variety of software applications.

 

Ability to establish and maintain cooperative working relationships with others.

Ability to manage multiple priorities and tasks concurrently and meet deadlines.

Ability to follow established guidelines and procedures.

Ability to identify and manage safety risks.

 

MINIMUM EDUCATION QUALIFICATION

Level I

N/A

 

Level II

High School Diploma or GED equivalent.

 

Level III

Associate’s degree in healthcare or business related field from an accredited college or university. Progressive professional work experience may be substituted on a year-for-year basis for college education.

 

MINIMUM EXPERIENCE QUALIFICATION

Level I

Zero (0) year of work experience.

 

Level II

Two (2) years of customer service experience, one (1) of which is in healthcare.

 

Level III

Four (4) years of customer service experience, two (2) of which are in healthcare.

 

MINIMUM CERTIFICATION QUALIFICATION

Level I

Basic Life Support (BLS) card within six (6) months of hire.

 

Level II & III

Current Basic Life Support (BLS).

 

PREFERRED EDUCATION QUALIFICATION

N/A

 

PREFERRED EXPERIENCE QUALIFICATION

Four (4) years of work experience working in a healthcare environment.

 

PREFERRED CERTIFICATION QUALIFICATION

N/A

 

ADDITIONAL REQUIREMENTS

Depending on the needs of the organization, some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas