Job Title: Fabrication Lead

Department: Production
Classification: Non-exempt
Reports to: Assistant General Manager
Supervises: Yes
Work Location: Raleigh, NC Warehouse

Job Summary

The Fabrication Lead oversees daily operations across the embroidery, laser, and heat press teams to ensure efficient production of high-quality products. This role combines hands-on fabrication expertise with team leadership, problem-solving, and workflow coordination. The Fabrication Lead supports team members, resolves production issues, and partners cross-functionally to ensure orders are executed accurately and on time—contributing to a reliable, high-quality experience for our clients and team.

Key Responsibilities

• Oversee daily workflow across embroidery, laser, and heat press operations to meet production goals and maintain consistent quality.
• Serve as the primary point of contact for fabrication-related questions and order issues; troubleshoot and resolve problems in real time with a solutions-focused mindset.
• Create and review order proofs to ensure accuracy and alignment before production begins.
• Partner with the Design + Sales team to interpret and execute custom designs accurately, supporting a seamless client experience.
• Operate fabrication equipment as needed to support production flow and team success.
• Schedule and perform routine maintenance on embroidery, laser, and heat press machines to ensure reliability and efficiency.
• Manage inventory of materials and supplies across fabrication areas, maintaining readiness without excess.
• Communicate proactively with the Assistant General Manager about risks to quality, timelines, or production targets, and offer thoughtful solutions.

Leadership Responsibilities

• Provide clear direction, support, and coaching to fabrication team members, fostering a respectful and collaborative team environment.
• Train and onboard new employees; support ongoing development of team members through hands-on guidance and feedback.
• Lead quarterly conversations with direct reports, encouraging open dialogue around what’s working, what’s not, and growth opportunities.
• Model accountability by following through on commitments and holding the team to clear standards.
• Build trust through consistent actions and communication, contributing to a positive and engaged team culture.

Physical Demands

• Perform fast, repetitive hand and arm movements.
• Maintain close visual attention to detail for precision work.
• Work safely with industrial machinery and tools in a high-noise environment using required safety equipment.
• Stand, walk, and move throughout the production floor for extended periods.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 2+ years of fabrication, embroidery, or related production experience preferred; prior leadership or team lead experience strongly preferred.
• Skills: Strong attention to detail, problem-solving ability, and organizational skills.
• Work Style: Ability to manage multiple priorities, adapt as needs change, and contribute to a team environment where people support one another and take ownership of outcomes.

Schedule

Full-time position, Monday–Friday, 8:30 AM – 5:30 PM.