
Front Office III
Job Description
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Job Description
We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. The front office receptionist should have a minimum of 2-years of experience in a Dental / Medical Office.
To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
- Check to be sure insurance was verified for all patients coming in.
- Obtain insurance breakdown for patients if not already completed.
- Greet patients after they complete their consultation.
- Utilize the insurance verification form to create out of pocket cost for patient.
- Present fees on the financial form and have the patient sign it.
- Double check demographics and insurance for accuracy
- Attach financial forms to the chart.
- Create contact notes regarding insurance and financial information.
- Make sure insurance is added to the account and create claims for billers.
- Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
- Process treatment plans and post charges for exam and imaging.
- Create predeterminations and prior authorizations.
- Submit any required documentation to the insurance company prior to patient coming in.
- 2-years' experience in a dental / medical office preferred.
- Professional language and customer service mindset
- Effective written and verbal communication skills
- Meticulous attention to detail with the ability to multitask.
- Strong organizational, administrative, and planning skills.
- Professional language and customer service mindset
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and Microsoft Office skills
- Passionate about healthcare excellence.
- Monday – Friday, 8 hour shift
- Must be local and able to commute daily.
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Vision Insurance
- Referral Program
- Working on-site is essential to the function of this position.
- Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
- This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.