DLO Advanced Route Service Rep

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Float Position; Hours Vary based on Business Need (day, evening, night or weekend shifts) 

Essential Functions: 

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

• Primary duty is to perform basic route services as required. 
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly. 
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity. 
• Establish and maintain positive client relations. 
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms. 
• Help with the packing of specimens for transport to the Core Laboratory. 
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies. 
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.

Special Requirements: 

• Valid driver’s license with a good driving record. 
• Participate in growth and development of the department. 
• Reflects the company’s values in all aspects of performance. 
• Must be a team player. 
• May be called upon to perform duties other than listed in job description. 
• Overtime may be required with business needs.

Physical and Mental Requirements:

• Position requires travel 
• Extensive use of phone and handheld device (PC)
• Must be flexible and available based on staffing requirements, weekends, holidays, on call and overtime.
• Prolonged standing/sitting/walking/driving
• Fine dexterity with hands/steadiness
• Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time 
• Ability to communicate effectively in English with clients, supervisors and peers
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
• Balancing
• Bending/kneeling
• Pushing/pulling
• Reaching/twisting