Sr ERP Systems Analyst

Milestone Equipment Holdings is one of the nation’s largest and fastest-growing transportation equipment leasing and rental providers with over 70,000 trailers and containers in our nationwide network.

We are seeking a Senior ERP Systems Analyst located in St. Charles, MO.  The Senior ERP Systems Analyst is responsible for the ongoing support, enhancement, and optimization of Milestone Equipment’s enterprise resource planning (ERP) system. This role serves as a key liaison between business stakeholders, IT, and external vendors. The goal of this role is to ensure that ERP solutions effectively support business needs while maintaining system stability, data integrity, and performance. This position has regular interaction with all departments and levels of leadership within the organization as well as vendors.

Key Responsibilities

ERP Application Support & Administration

• Serve as the organizational subject matter expert (SME) for the support, usage, and administration of the ERP system.
• Provide day‑to‑day functional and technical support for the ERP system, including issue triage, root‑cause analysis, and resolution.
• Monitor ERP system performance, integrations, and batch processes to ensure reliability and data integrity.
• Manage ERP security roles, permissions, and environment configurations in accordance with least-privilege security best practices and audit requirements.

Business Analysis & Process Improvement

• Partner with departmental stakeholders to understand organizational needs and translate them into ERP solutions.
• Analyze existing business processes and recommend system improvements, configuration changes, or automation opportunities.
• Support continuous improvement initiatives to enhance ERP usability, efficiency, and reporting.

ERP Configuration, Enhancements & Development Support

• Collaborate with external vendor partners on customizations, extensions, and integrations.
• Review functional and technical specifications to ensure solutions align with best practices and IT strategy.
• Participate in ERP upgrades, patches, and version migrations, including testing and validation.

Data, Reporting & Integration

• Develop complex data solutions through the usage of query tools, manually writing SQL code, and the querying of ERP system databases.
• Investigate data anomalies and recommend solutions.
• Support ERP data management activities, including data governance, configuration packages, and data quality reviews.
• Coordinate with external vendor partners and internal IT team members to support data flows between the ERP and other business systems.

Testing, Training & Documentation

• Develop and execute user acceptance test plans for system changes, upgrades, and enhancements.
• Create and maintain functional documentation, system procedures, and user guides.
• Provide training and ongoing support to end users to further adoption and effective ERP usage.

Qualifications

• Minimum of 4 years of experience in an ERP analyst, ERP support, ERP development, or ERP consulting role.
• Demonstrated experience supporting or implementing an ERP system in a production environment.
• Experience managing configuration packages, web services, APIs, and other data integration touch points.
• Must be able to read complex SQL code, develop new SQL logic (queries, stored procedures, etc), and troubleshoot existing SQL code when issues arise.
• Proficiency in Microsoft Excel for the purposes of database querying and data analysis (pivot tables, tables, lists, etc).
• In depth understanding of core ERP business processes (e.g., customers, invoicing, general ledger, AP/AR, fixed asset management, service order generation, and purchase order processing).
• Ability to translate business requirements into functional ERP solutions.
• Experience working with cross‑functional teams and external vendors.
• Must be authorized to work in the United States.
• Strong analytical, problem‑solving, and communication skills.
• Proficiency with computers, including Microsoft Word, Excel, Outlook, and PowerPoint required.
• Strong written and verbal communication skills.
• Strong organizational skills, detail oriented, and ability to multi-task are required.
• Flexible and adaptable to the changing workflow and needs of the business.

Preferred Qualifications

• Experience with Microsoft Dynamics 365 Business Central and/or Dynamics NAV 2018.
• Experience with other enterprise ERP platforms such as NetSuite, SAP S/4HANA, Oracle ERP Cloud, or Infor.
• Experience supporting ERP upgrades or system migrations.

Education

• High school diploma or general education degree (GED); Bachelor’s degree preferred.

Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to read, communicate verbally and/or in written form, remember and analyze data; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit.
• Frequently use hands to touch, handle, and feel, and to reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Minimal travel required
• Must pass a pre-employment background check and drug test.