Director, Internal Communications
Job Description
The Opportunity
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
The Role
The Director, Internal Communications will lead enterprise internal communications strategy and employee engagement initiatives across QuidelOrtho’s global organization. This role is responsible for helping employees understand the company’s strategy, priorities, culture, and transformation journey through clear, aligned, and impactful communications.
Reporting into Global Brand & Strategic Communications function, this leader will partner closely with executive leadership, Human Resources, Legal, Investor Relations, regional teams, and functional leaders to strengthen organizational alignment, leadership visibility, employee engagement, and communication effectiveness across a complex global business. The ideal candidate brings a blend of strategic thinking, executive communications expertise, change management capability, and operational execution.
Additionally, this role requires a strategic communicator with strong business acumen, executive presence, and experience operating within dynamic, fast paced, matrixed, publicly traded organizations.
This position is hybrid, with a strong preference for candidates who reside near our offices in Rochester, NY; San Diego, CA or Raritan, New Jersey
The Responsibilities
Enterprise Internal Communications Strategy
Develop and execute the company’s internal communications strategy aligned to enterprise priorities and business objectives
Create scalable communications frameworks, governance, and operating rhythms across the organization
Ensure messaging consistency and alignment globally while enabling regional and functional relevance
Serve as a trusted advisor to leaders on employee communications and organizational messaging
Executive & Leadership Communications
Support executive leadership communications, including messaging for the CEO, ELT, and senior leaders
Develop leadership communications including talking points, organizational updates, leadership cascades, presentations, and employee messaging
Help strengthen leadership visibility, communication effectiveness, and organizational alignment
Change & Transformation Communications
Lead communication strategies supporting organizational change, transformation initiatives, integrations, operating model evolution, and enterprise priorities
Develop change communication plans, playbooks, stakeholder messaging, FAQs, manager toolkits, and communication cascades
Partner cross-functionally to ensure employees receive timely, clear, and transparent communications during periods of change
Employee Engagement & Culture Communications
Support employee engagement initiatives and culture-building efforts across the enterprise
Partner with HR and leadership teams on employee listening, recognition, and engagement programs
Help foster stronger connection, trust, and alignment across the organization
Global Communications & Channel Management
Oversee enterprise internal communication channels and editorial planning, including intranet content, enterprise announcements, leadership communications, and employee campaigns
Support enterprise-wide meetings and events including Global Town Halls and leadership forums
Drive improvements in channel effectiveness, content governance, and employee experience
Measurement & Insights
Develop and track internal communications KPIs and effectiveness metrics
Analyze employee feedback, engagement data, and communication performance to inform continuous improvement
Provide strategic recommendations based on insights and organizational needs
Perform other work-related duties as assigned.
The Individual
Required:
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field
10+ years of experience in internal communications, corporate communications, executive communications, or related disciplines
Experience supporting executive leadership within complex, matrixed, global organizations
Experience leading communications during organizational change and transformation initiatives
Strong writing, messaging, storytelling, and presentation development capabilities
Experience working cross-functionally with HR, Legal, Investor Relations, and executive leadership teams
Strong project management and stakeholder management skills
Strategic thinker with strong business and organizational acumen
Executive presence and ability to influence senior leaders
Strong judgment and ability to navigate sensitive communications
Ability to simplify complex topics into clear, compelling messaging
Collaborative and relationship-oriented leadership style
Highly organized with strong prioritization and execution capabilities
Adaptable and comfortable operating in fast-paced, evolving environments
This position is not currently eligible for visa sponsorship.
Preferred
Experience within healthcare, diagnostics, life sciences, medical device, or regulated industries preferred
Experience supporting publicly traded companies preferred
Experience managing communication platforms, editorial calendars, and employee engagement initiatives
The Key Working Relationships
Internal Partners:
Team members within GBSC, ELT, SLT, Human Resources, Legal, Investor Relations, regional teams, and functional leaders
The Work Environment
Use of a computer is required. Traditional office workspace or remote home office location.
Physical Demands
No strenuous physical activity required. Occasional light lifting of materials may be needed. Substantial time will be spent in virtual or in-person meetings, engaging with customers.
Salary Transparency
The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $180,233.20 - $220,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.
Equal Opportunity
QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected].
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