Patient Service Representative
Job Description
$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice
- Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.
- Greet patients entering the physician practice.
- Answer office phones, making, confirming, and rescheduling appointments when necessary.
- Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
- Assist in checking out patients and assist them with referral processing and scheduling.
- Collect co-pays and post charges.
- Perform charge entry and patient balance processing.
- Distribute information to patients regarding office policies, procedures, and information about the practice.
- Explain and enroll patients in the patient portal.
Education: High school diploma/GED required with completion medical office assistant program preferred.
Certification: Prefer healthcare management/administration certification.
Experience: Two years of customer service experience, preferably in a medical office setting.
Sign on bonus is for new hires only!
#LI-CC3
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status