24h Sales Assistant - Hydrista

Overview Drink More Water, together we grow

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable

Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet

With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you

Become part of our Store in… Part time (24 hours) Your responsibilities at waterdrop®: Be an Ambassador for our Brand, Values and Product Demonstrate our Retail Core Values of: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way

Provide excellent customer service and surpass customer expectations at every opportunity

Assist customers to match their buying needs

Identify customer needs and answer product related questions

Be able to respond to queries on product prices, quality, features and benefits

Take every opportunity to capture customer data in order to expand our database and customer loyalty

Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team

Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony

Attend and participate in store meetings and training sessions as required by your manager

Ensure that good communication with your colleagues is maintained Have a positive attitude with the team and customers and be open to constructive feedback that will help you develop and improve

Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping

Follow policies and procedures to maintain the security of stock, customer records and cash handling

Ensure that time keeping attendance is in line with the company's policies and procedures

Opening and closing the store as and when required

Be aware of Health & Safety requirements in the store

What you bring to the table: Be approachable and available to assist our customers with their shopping experiences

Enthusiasm and commitment to always provide excellent customer service

Willing to adapt and take on new challenges

Strong selling skills

Always presents a professional image

Ability to multitask

The ability to maintain professionalism under all circumstances

Works effectively and efficiently alone and in the team

Prepared to go the extra mile when needed

Good interpersonal and communication skills

Demonstrate retail sales experience in a customer focused environment What we offer you: An ambitious and international team with whom fun is by no means neglected

Individual development opportunities in one of the fastest growing e-commerce companies in Europe

Discount on-and offline on your waterdrop® purchases and many free merchandising items

Legendary team events and qualified training

Additional monthly bonuses when targets are met

Become a Hydrista at waterdrop®

You’ll inspire customers, support your team in daily store operations, and create a unique shopping experience

Apply now and be part of the team!