Job Description
Company:
MercerDescription:
We are seeking a talented individual to join our MMB Analytics team at Mercer, a Marsh business. This role will be based in Cluj Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.
The MMB Analytics and Digital team is seeking a talented and experienced UI/UX Designer to join our team. This role requires a creative and strategic thinker who can collaborate effectively with senior leaders, product owners, and developers to design exceptional web and analytics products.
The ideal candidate will have a strong background in designing intuitive, user-centered web and analytics interfaces and possess excellent English communication skills.
We will count on you to:
Collaborate closely with senior leader to understand and translate their vision into compelling designs.
Work with product owners to scope and develop meaningful, user-friendly design templates that align with business goals
Partner with developers to ensure effective implementation and delivery of design solutions
Design and iterate on web and analytics product interfaces that enhance user experience and engagement
Conduct user research and usability testing to inform design decisions and improve product functionality
Maintain consistency in design standards and ensure accessibility and usability across platforms
Generating user flows and personas to support product design and understanding
Providing analysis on usage statistics to inform future design decisions
Communicate design concepts clearly and effectively to non-technical and technical stakeholders
Experience with advanced UX design for analytics-heavy products
Data-rich UI design: designing dashboards and analytics interfaces that clearly present time-series, cohort analyses, utilization, spend, and risk indicators without overwhelming users
Data storytelling: guiding executives and non-technical stakeholders through insights with clear narratives, annotations, and context around metrics
Information architecture for analytics: structuring complex data sets into intuitive navigation, filtering, drill-downs, and multi-dimensional search
What you need to have:
minimum 5 years experience in UI/UX design, specifically for web and analytics products
Strong portfolio demonstrating expertise in user-centric design, wireframing, prototyping, and visual design
Excellent command of English, both written and verbal, to articulate design ideas and collaborate effectively
Proficiency with design and prototyping tools such as Figma, Sketch, Adobe XD, or similar
Strong problem-solving skills and attention to detail
Comfortable working and communicating with non-technical business users in English
Ability to maintain discretion and deal appropriately with confidential information
What can you expect?
Opportunity to input into the design of high profile internal and external analytics products
The chance to join an established global team
The ability to make an impact by improving user experience of analytics products
The chance to drive greater developer and product understanding of key design principles
What makes you stand out?
Understanding of front-end development processes and technologies (particularly React)
Experience using Pendo or other product experience and tracking platforms
Domain knowledge and product context
Employee benefits domain fluency: enrollment workflows, claims visibility, eligibility rules, plan design terminology, open enrollment, carrier integrations, and benefits communications.
Familiarity with benefit management and engagement apps: in-app benefits support, member self-service flows, provider search and network details, and benefits education touchpoints.
Insurance industry acumen: regulatory considerations, data privacy implications, and industry-specific UX patterns (e.g., benefit summaries, out-of-pocket calculators, claim status dashboards).
Global product considerations: multi-market design, localization of content, date/number formats, and accessibility across languages and regions.
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders;
We foster a vibrant and inclusive culture where you can work with talented colleagues to create innovative solutions and have an impact on colleagues, clients, and communities;
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
30+ days off (including legal days, birthday, public holiday replacements, and benefits options);
Performance bonus scheme;
Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.
