Residential Manager
Job Description
This position's has a rotating schedule:
- Shifts are 1:00pm to 11:00pm.
- Four day work weeks.
- Two week rotating schedule, every other weekend off
Who we are:
Child & Family Healing Center provides 24- hour intensive residential treatment on Shineforth's staff-secure, unlocked 33-acre campus. Our multidisciplinary team integrates Collaborative Problem Solving™ with family engagement, psychiatry, nursing, verbal and non-verbal therapies, social work, and counseling.
What we do:
We collaborate with communities in a Systems of Care approach to ensure successful transition into residential treatment, through intervention, and back into the community.
We assess strengths and executive functioning to develop treatment goals for youth and families.
Who We Serve:
We serve males, females, and gender-diverse youth ages 11-17 at time of admission, who are in the custody of their parent/guardian, the Department of Social Services, or the Department of Juvenile Justice, and have a minimum IQ of 65 (evaluated on a case-by-case basis).
- Trauma histories
- Mood and anxiety disorders
- Emotional, social, and behavioral challenges
- Autism and other neurological differences
- Problem sexual behaviors
What we are looking for:
A Residential Manager to oversee and provide residential services management within therapeutic milieu. Provide support for youth and staff by responding to all codes or calls to the on-call phone during scheduled shift. Ensures prompt and adequate response to crisis situations, and work to deescalate youth as needed, and working directly with Support Coaches to provide a safe and secure environment for youth, assisting with problem solving and issue resolution.
Will also be responsible for accurate record keeping, documentation and data entry of medical administration records, daily treatment interventions, and other required document using current agency electronic systems using current agency electronic systems.
What you will need:
Bachelor’s degree in human services related area with a minimum of 3 years related experience and six-months of supervisory experience. Minimum of 5 years’ related experience may substitute for degree. Demonstrated ability to plan, direct and coordinate the activities of a residential program or similar services program. Strong written, verbal and problem solving skills required.
Why Work at Shineforth?
Shineforth has been an unwavering champion for children, teens, and families for more than 125 years. Our main campus is in Richmond, Va., and we offer nearly 20 programs at nine locations throughout Virginia.
Work-life balance is critical to the health and well-being of our employees, which is why we offer full-time employees generous paid leave, 12 paid holidays, and comprehensive health benefits options that include vision, and optional dental.
All Shineforth employees (this includes part-time and PRN) are eligible for our Employee Assistance Program, and a 401(k) with employer match.
Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. Shineforth doesn’t exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background.
Drug free Workplace
Equal Opportunity Employer
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE/MINIMUM COMPETENCIES REQUIRED
Bachelor’s degree in human services related area with a minimum of 3 years related experience and six-month supervisory experience required. Minimum of 5 years’ related experience may substitute for degree with a minimum of 3 years being in a supervisor capacity. Demonstrated ability to plan, direct and coordinate the activities of a residential program or similar services program. Strong written, verbal and problem solving skills required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to participate in and be certified in a manual restraint technique, and perform First Aid and CPR. Additionally, the employee must be able to participate in activities and crisis interventions using manual restraint techniques. This position requires an employee to provide on-call coverage or client services during nights and weekends. While performing the duties of this job, the employee is required to talk and or hear. The employee frequently is required to stand; walk; bend; sit; and use hands. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Repeated hand-wrist movement required. Corrected vision to normal range; normal hearing and talking is required for verbal communications. Ability to use a variety of office equipment and technologies. Able to drive short and long distances frequently. Good memory and recall is necessary for the accurate and timely transfer of data/information.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exposure to conflict and/or hostile situations. Regular travel including transportation of clients in agency or personal vehicles is required. This position requires an employee to provide on-call coverage or client services during nights and weekends. The noise level in the work environment is usually moderate to loud. This is a drug free work environment. See Agency Employee Handbook, Substance Abuse, for clarification.