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Job Description
Join FARO Creaform as an Inside Sales Operations (ISO) professional, where you’ll play a key role in delivering a seamless customer experience across your assigned territory. Acting as a central point of coordination, you will support the sales cycle from order entry to delivery, collaborating closely with sales, finance, production, and logistics teams to ensure efficient processing and customer satisfaction. This role is ideal for someone detail-oriented, collaborative, and passionate about supporting sales operations in a fast-paced, global environment.
ESSENTIAL FUNCTIONS:
- Process incoming orders according to the standard procedure and validations
- Coordinate with other departments and making sure that orders that are activated in the CRM are progress until shipment.
- Follow up with Finance department on down payments received and releasing orders to production team
- Coordinate with production and logistics team any relevant information that could affect delivery of the order to the customer
- Support the Sales team with Supplier registration forms and Supplier portal setup
- Support the sales team with credit application form, finder’s fee, proforma invoices and any relevant document related to the order entry process
- Maintain records in the CRM according to the business requirements
Requirements:
- College Diploma in Administration or related administrative experience
- Experience with a CRM software is a strong asset
- Have notable interest in client support and/or sales.
- Organized, responsible and resourceful.
- Energetic and cheerful personality.
- Good team spirit.
Working conditions and benefits:
- Flexible schedule, adapting to peak sales periods.
- Vibrant, ambitious, worldwide company.