Job Description
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
Competitive compensation and benefits
Work-life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Why You Will Love this Job
Reporting to the Leading Hand , the Field Service Technician will be an integral member of the Operations team .
The purpose of this role is to provide Operation, Maintenance and Repairs in support of Clarke Energy’s
and its customers in relation to Power Generation / Co - Generation assets and associated balance of plant
and equipment normally associated with these types of facilities.
You will be required to perform the duties advised to you from time to time by your immediate supervisor and as per your job description and to comply with other lawful and reasonable instructions given in the course of your employment.
A professional and accountable approach is required at all times.
Major Responsibilities / Duties
QUENSHT
Contributes to the IIF philosophies and culture at Clarke Energy
Takes care of their own health and safety at work and ensures their acts do not adversely affect the
health, safety and environment of others
Stops unsafe work practices, either their own or of other workers
Identifies and reports health, safety and environmental hazards and implements corrective actions
Technical
Undertake Operation and Maintenance in a safe environment at all times and in accordance with Clarke Energy WHS&E plans and regulatory requirements and ensuring Clarke Energy QUENSHT objectives are maintained.
To execute responsibilities in a safe and non - discriminatory manner as defined in the Clarke Energy
QUENSHT system, consistent with the Duty of Care under the relevant legislation, whilst promoting
and adhering to Clarke Energy’s Quality Policy Statement a nd Quality Assurance programme.
Understand and continually demonstrate compliance with Clarke Energy compliance rules and policies
as determined from time to time.
Commissioning, servicing and repairing Gas - and Diesel - powered generators, and other capital
equipment and balance of plant systems as required.
Attend call outs, provide remote technical assistance when/if/as required.
Successfully specifying spare parts and maintaining adequate stocks & records.
Provide Daily, Weekly Monthly reports or as per request on station operations and maintenance
activities.
Successfully liaising closely with Supervisors, technical support staff, clients and subcontractors for
project commissioning and installation, if/as required.
Professional approach and conduct to be maintained at all times especially when liaising with CEA
clients and customers
As an employee, be aware the company strives to meet company standards in quality, work health and
safety and environment and that where possible meet those required standards in their immediate
work areas Working to maintain availability & operability of the plant.
Successfully assisting the business by identifying opportunities in the industry sectors for Clarke
Energy to sell their products and services.
Ensure the site presentation and housekeeping are well maintained and up to date at all times.
Personal Management
Accepts accountability and responsibility for their work
Focussed on achieving results
Treats other workers equally and fairly according to company industrial relations and human resource
policies and procedures
Work productively with minimal supervision
May need to work extended hours to achieve business objectives and be required to travel interstate
on an as required basis.
Communication
Effectively communicate thoughts and expresses ideas in individual and group situations
Delivers verbal and written communications that influence and persuade their intended audience
Customer Service
Build and maintain a rapport and trust with the customer
Deliver services to customer which either meets and /or exceeds their expectations
Continuous Improvement
Committed to improve internal systems and external service delivery.
Proactively ensure that processes and procedures are constantly improved to enhance efficiency,
improve profitability and eliminate inefficiencies and shorten cycle time.
Key Performance Indicators
Technical Delivery
Maximizing operational safety and availability of the plant.
Successfully applying QA, Safety and Cost effectiveness processes.
Timesheets and expense s to be completed on a weekly basis and submit it by 5pm ACST each
Monday.
95% of Jenbacher E Trainings to be completed within 4 weeks of being assigned.
Customer
Maintain effective relationships with Customers
Corporate Objectives
Embrace, promote and contribute to the Incident and Injury Free (I IF) culture at Clarke Energy
Contribute to the delivery of Company Bus iness and QUENSHT objectives
Adhere to company proces ses, policies and procedures
Key Relationships
Sales and Business Development Director
Operations Manager
Operation Coordinator
Operations Supervisor
Service Supervisor
Leading Hand
Technical Support Manager
Contract Administrator
Site Service T echnicians
Service Technicians .
Corporate Services
QUENSHT Team
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Other
CEA clients, key - sub contractors and suppliers
R equired Q ualifications / E xperience / S kills
Previous experience in similar role / position
Excellent communication skills. Rotating Equipment experience Mechanical Trade essential
Computer Literate, experienced and capabilities to use windows based: -
➢ Word (Essential)
➢ Excel (Essential)
➢ Power Point (Desirable)
Ab ility to work under pressure.
Can Handle multiple tasks and demands and have the ability to be calm and controlled under pressure.
Drivers Licence .
About Us
Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Clarke offers a comprehensive package with competitive salaries and a range of additional benefits.Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.Our Values
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day