Field Service Engineer

We are seeking a Field Service Engineer to support customers globally and report to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments, maintenance, and support of CoolIT products in the field, ensuring all work meets internal quality expectations and industry standards. Over time, this role offers the opportunity to develop into a Project Engineer position, where the individual will take on expanded, project focused roles and responsibilities, including managing complex projects, designing customized solutions, and collaborating with cross-functional teams to drive customer satisfaction and product innovation.