Job Description
Overview In the role as a Cashier, you are responsible for efficient cash desk operations & merchandise presentation around the cash area whilst providing Customer Service Excellence to drive commercial successs. Responsibilities -Be familiar with all company store & individual -KPI’s & targets - Follow all provided action plans to improve productivity -Supporting in all operations for loss prevention & stock management - Build & maintain a strong commercial awareness of competitors & local markets Qualifications -Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers -Establish a customer centric mindset to ensure customer experience - Responsible for CRM data gathering & quality management - Support Store Management in transaction, complaint & return handling -Previous experience in operating a cash desk, preferably in a premium retail environment -Passionate & knowledgeable about the brand -Strong organization skills -Commercial mindset - Excellent communication skills at all levels - Ability to be flexible & adaptable to the need of the business - Willingness to constantly learn & develop -Proficient ultilisation in latest technology -High cultural knowledge & awareness - Perceptive of customer needs - Fluent in a second language would be an advantage (spoken & written)
-Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers -Establish a customer centric mindset to ensure customer experience - Responsible for CRM data gathering & quality management - Support Store Management in transaction, complaint & return handling -Previous experience in operating a cash desk, preferably in a premium retail environment -Passionate & knowledgeable about the brand -Strong organization skills -Commercial mindset - Excellent communication skills at all levels - Ability to be flexible & adaptable to the need of the business - Willingness to constantly learn & develop -Proficient ultilisation in latest technology -High cultural knowledge & awareness - Perceptive of customer needs - Fluent in a second language would be an advantage (spoken & written)
-Be familiar with all company store & individual -KPI’s & targets - Follow all provided action plans to improve productivity -Supporting in all operations for loss prevention & stock management - Build & maintain a strong commercial awareness of competitors & local markets