Community Services Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION OBJECTIVES and RESPONSIBILITIES

Service Responsibilities:

• Ensure support program delivery congruent with the Halifax Centre of Hope’s (HCOH) Mission, Vision and Values.
• Work in accordance with COH policies, procedures and philosophy of practice.
• Complete and maintain records, assessments, daily statistics and files, and ensure confidentiality is protected.
• Compile statistics
• Assist in program and service development to ensure that quality, effective and client-centered programs and services are delivered.

Ministry Unit Coordination:

• Receiving, sorting, and storing food bank donations
• Registering foodbank guests using Link2Feed
• Hosting foodbank clients through our shopping-model food bank
• Assist with the general maintenance, tidiness, and organization of our locations.
• Assisting with different community distribution events such as Back to School Supplies.
• Working directly with clients.
• Working with and potentially directing a team of volunteers.
• Assist with volunteer recruiting for events and activity efforts, as well as all necessary support, resources, and supplies.
• Actively participate in meetings with Director of Community Service, inclusive of PEAC.
• Assist with administrative tasks such as communication with clients through phone and email, creation of promotional materials, and more.
• Perform administrative tasks that support program objectives in collaboration with other staff.
• Other tasks as assigned.

Knowledge, Skills, Abilities

• Demonstrated skill applicable to a client-directed approach and a social justice perspective.
• Demonstrated exceptional level of interpersonal, communication and organizational skills.
• Demonstrated ability to build appropriate and healthy rapport with at-risk and homeless persons.
• Ability to work in a team environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and using the Internet.

Organization Responsibilities:

• Ability to work within the mandate of The Salvation Army’s Mission Statement.
• To expect to help with occasional “special occasions” after hours: i.e. Feast of Christmas, resident’s Christmas Party, to be supportive to Chapel programs.

ROLE COMPETENCIES

• Communication
• Leadership
• Independent
• Interpersonal skills
• Organizational skills

WORKING CONDITIONS

• Time commonly spent in office environments in generally agreeable conditions, in service and administration areas of social service centres, or in corps settings
• This position provides direct service to the community and will support people from a diverse range of backgrounds and histories
• Ability to lift up to 50 pounds.
• This job requires reaching, bending, and stooping frequently, working in a standing position for periods of time.

Education, Qualifications and Certifications:

• A team player;
• Ability to work in a compassionate, respectful, and non-judgmental manner;
• Proficient in Microsoft Office applications;
• Ability to enter data and perform statistical analysis efficiently and accurately;
• Criminal Record Check and Cleared with Child Abuse Registry is REQUIRED;

Experience and Skilled Knowledge Requirements:

• Display competence in developing and maintaining appropriate client relationships and interagency relations;
• Excellent organizational, interpersonal and communication skills (written and oral);
• Experience performing administrative tasks;

Compensation:

The target hiring range for this position is $17.00 to $18.08 with a maximum of $21.69.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.