Bellperson / Doorperson

This position is responsible for efficiently handling guest luggage while serving as an informational source to the guests. Duties include escorting guests to and from their room, communicating available guest services, checking guest packages, controlling traffic flow in the Lobby, providing information about the hotel and city. Provide our guests with an exceptional arrival and departure experience that makes them feel welcome. Engages the guest to provide superior guest service.  Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles. Unloading  baggage from cab/taxis for departing and arriving guests.  Any duties as required by management.  The successful candidate:   Must be able to work a variety of shifts including AM, PM, Overnight, Weekends and Holiday.  Requires standing, walking, lifting up to 70 lbs. continually throughout shift. Must have excellent guest service and communication skills.   Prior Bell or Doorperson is highly preferred in a four diamond service hotel Prior customer service experience is required.  Must undergo a drug test. Must complete a DMV Driving Record check   Starting Wage: $10.35 first 3 months + tips/ $10.93 after 3 months + tips and $11.50 after 6 months + tips.